Get in Touch With Us
Whether you have a question about one of the casinos we cover, want to flag something that looks out of date, or have a suggestion for a future review, this page explains the best way to reach us and what happens once you do.
How to Send Us a Message
Email is the most direct route to our team. We read every message personally and aim to send a real reply within two working days. Please write to us at [email protected].
A little context in your opening line helps us get your message to the right person quickly. Let us know whether your enquiry is about a specific casino, a piece of content, a correction or something else entirely, and we can respond more usefully.
What You Can Ask Us About
We cover a wide range of topics on this site — from reviewing casinos not on GamStop to explaining payment methods, bonuses and responsible gambling tools. Here are the most common reasons readers get in touch:
- Content questions — If something on our site is unclear or you would like more detail about a casino, an offer or how we assess these sites, just ask.
- Accuracy and corrections — We take editorial accuracy seriously. If you spot something that looks wrong or out of date, please let us know. We review flagged content promptly.
- Reader suggestions — Have a casino you think we should look at, or a topic you would like us to cover? We genuinely take reader input into account when planning new content.
- Partnership and commercial enquiries — If you represent a brand and want to understand how we work, introduce yourself and outline what you have in mind. We assess all commercial relationships against our editorial standards, and placement is never guaranteed by a commercial arrangement.
- Responsible gambling support — If you or someone you know needs help with gambling, please mention it in your message. We can point you towards organisations that offer free, confidential support in the UK.
Our Response Process
When your email arrives, it is read by a member of our team — not filtered through an automated system. We aim to respond within two working days. During particularly busy periods it may take a little longer, but we always follow up and never leave a genuine enquiry unanswered.
If you are writing about a factual error or a time-sensitive issue, please say so in your subject line. That helps us prioritise correctly.
About Our Reviews and Rankings
Our editorial team researches and reviews casinos that operate outside the GamStop scheme, focusing on licensing, game ranges, payment options, bonus terms and the overall player experience. The sites featured across our pages — including those listed on our best non GamStop casinos page — are selected and ranked on editorial grounds. Commission arrangements do not determine which sites appear or where they sit.
If you believe a review contains an error, or if a casino's terms have changed since we last verified them, we want to know. Reader feedback is one of the ways we keep our content accurate and current.
18+ and Responsible Gambling
All content on this site is intended for adults aged 18 and over. If your message relates to responsible gambling tools, self-exclusion options, or accessing support, please include that in your message and we will respond with relevant information. Organisations such as GamCare, BeGambleAware and the National Gambling Helpline offer free, confidential support to anyone in Great Britain.
Thank you for visiting. We look forward to hearing from you.